Shipping policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays.
If we experience a high volume of orders, shipments may be delayed slightly. If there will be a significant delay, we will notify you via email.
Shipping Time
Estimated delivery times:
- Within India: 3–7 business days
- Remote locations: 5–10 business days
Delivery times may vary depending on the courier service, location, and external factors.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order weight.
Occasionally, free shipping promotions may be offered on selected products or orders.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track the delivery status.
Incorrect Shipping Address
Please ensure that your shipping address is accurate and complete.
Aura Home is not responsible for delays or failed deliveries due to incorrect address details provided by the customer.
Lost or Delayed Shipments
If your order appears to be lost or significantly delayed, please contact us at:
Email: nmubashir676@gmail.com
We will work with the shipping carrier to resolve the issue as quickly as possible.